Shipping Policy

At Indus Essentials, we carefully pack and process every order to ensure your products reach you safely and securely.

Delivery Timeline

Important Update:
• Orders are usually delivered within 7–10 working days approximately.
• After placing your order, you will receive an order confirmation.
• Tracking details will be shared within 3–5 working days once your order is dispatched.

Shipping Delays
During festive seasons, sales, holidays, or due to unforeseen circumstances, delivery timelines may be slightly extended by courier partners. We appreciate your patience and assure you that we always try our best to deliver your order at the earliest.

Order & Dispatch Updates
• Order confirmation will be sent once your order is successfully placed.
• Once your package is dispatched, a shipping confirmation message/email with tracking details will be shared.
• Please ensure your contact details are correct while placing the order for smooth delivery.

Urgent Queries

For any urgent shipment-related queries, you can contact us:

Instagram: @indusessentials
Email: support@indusessentials.com
Phone/WhatsApp: +91 87501 11559

Important Instructions
• Kindly check your package at the time of delivery.
• In case of receiving a damaged or incorrect product, please contact us within 24 hours with a complete unboxing video recorded from the start of opening the parcel.
• The unboxing video should be continuous and without any cuts or edits for verification.
• No cancellation requests will be accepted after the order has been processed.
• Shipping charges (if applicable) will be mentioned during checkout.

Thank you for choosing Indus Essentials. We appreciate your trust and support.